Event Theme
The service reconfiguration of business is accelerating. Terms like Web
Services, Service Oriented Architecture (SOA), Apps-on-Tap and On-Demand
(IBM) are mainstays of business vernacular. These cost efficient and
effective techniques are fueling the transformation to just-in-time
and just-right business knowledge environments of the future.
The new enterprise knowledge environments are distributed. The locus of
control is the individual. Enterprise leaders recognize all value creation
exists with individual service providers, consumers and buyers. Internal
knowledge markets are
forming. These markets are self-authoring. Individuals opt-in
based on the promise of community and affiliation. The new, reflexive capabilities
infrastructure is infinitely customizable to meet the needs and
drivers of these individuals and their desired outcomes.
A new enterprise logic of individuation and networks is emerging. Vast
codification, centralized reposit and publishing of all enterprise documents
has been costly and unsuccessful. Rather, creation, production, ownership
and distribution
of enterprise knowledge is led and regulated by the individual and their
networked markets. In
knowledge-based organizations and knowledge economies, it is the individual, their networks
and narratives which holds the keys to productivity, innovation, growth
and performance.
Leading organizations are adopting a service orientation to this
knowledge transformation. At the foundation is a fundamentally new
relationship framework. This shift is a profound, permanent social reorientation of
work and wealth creation. Within this framework, federated support networks
are accountable for every aspect of the knowledge access, exchange and
consumption experience. The organizing foundation is social not
bureaucratic. The new measure of value is the network. The nature of work is
collaborative not transactional.
Social tools and media externalize and syndicate enterprise knowledge
persona. New rules of connection, affiliation, reputation and work/life
balance expand selfless and market-based knowledge sharing. Greater
community and knowledge conductivity is achieved. The center of influence is
the now at the edges of the enterprise, the boundaries, networks and
relationships, not the center.
"As managers, we need to shift our
thinking from command and control to coordinate and cultivate - the
best way to gain power is sometimes to give it away."
-
Thomas W. Malone
Professor of Management,
MIT Sloan School of Management
Author, "The
Future of Work"
How do organizations flourish in this era of devolving corporate power,
command and control? What is the formula to liberate enterprise knowledge
sharing in this epoch of the individual? How can the enterprise converge their
infrastructures to optimize a thriving knowledge ecosystem? What is the
right balance of transaction-cost economics versus the knowledge-based
view of the firm? What does it take to create a prosperous knowledge market?
How does the enterprise adopt 21st Century business values to deliver
Demand-Driven Knowledge Sharing?
|
20th Century - Physical Focus
|
21st Century -
Demand-Driven
Knowledge Sharing
|
Economic
Advantages
|
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Centralized
|
Distributed
|
Performance
|
|
Repositories
|
Networks
|
Flow
|
|
Control
|
Relationships
|
Ecosystems
|
|
Tiers
|
Adaptive
|
Self Organization
|
|
Help Desks
|
Communities
|
Sustainability
|
|
Portals
|
Architectures
|
Robustness
|
|
Organization
|
Individual |
Sharing
|
|
Outcomes
|
Drivers
|
Agility, Velocity
|
|
Governance
|
Leadership
|
Growth, Innovation
|
|
Education
|
Conversation |
Competence
|
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Tangibles
|
Intangibles |
Value |
On January 25, 2005, the KM Cluster® Winter 2005
action/research network will lead this
crucial conversation. The community will examine the tools, practices
and theory required to establish highly successful, enterprise-wide
Demand-Driven Knowledge Sharing. The highly integrated nature the
discussions will allow you to make sense quickly. You will know how build
the new infrastructural capabilities, including tools and processes, to
deliver just-in-time expertise for the enterprise.
New York City
KM Cluster®
KM Cluster® Winter
2005 Event
Demand-Driven Knowledge Sharing:
A Pragmatic Approach to Delivering
Just-in-Time Expertise
Tuesday,
January 25, 2005
8:00am - 5:00pm
preferred
Secure Registration Form
Eileen Clegg of
Visual Insight will facilitate the proceedings using
Visual
Journalism.
|
Time |
Interaction |
Leader |
|
7:30 - 9:00 |
Breakfast and Registration |
All |
|
9:00 - 9:15 |
Opening Remarks,
Purpose, Goals |
Staff |
|
9:15 - 10:15 |
KM and Web Logs
Building Community and Knowledge Conductivity for Global Firms |
William Ives,
Ph.D.
Portals and KM |
|
10:15 - 11:30 |
Bovis Lend Lease
Around the World in 60 Minutes
21st Century Knowledge Management
Introduction to Bovis Lend Lease
ikonnect
- Knowledge Sharing
Role of Knowledge Facilitators
Behavioural Challenges of Sharing
Global Communities of Practice |
Bovis Lend
Lease
Worldwide Panel of Experts
BiographiesMarcus Gibson,
Sydney, Australia
Paul A. King, Princeton, NJ, USA
Carolyn Truesdell, New York, NY, USA
Garry Cullen, Sydney, Australia
Alice Markey, London, United Kingdom |
|
11:30 -12:00 |
Morning Break,
Participant Introductions |
All |
|
12:00 -1:00 |
Intangibles
Management, Measurement, and Reporting
Book Signing |
Baruch Lev
Philip Bardes Professor of Accounting & Finance
New York University, Stern School
Director
Ross Institute for Accounting
Research
Project for Research on Intangibles |
|
1:00 -2:00 |
Winter 2005 Luncheon |
All |
|
2:00 - 3:00 |
Knowledge
Sharing, Collaboration and the Concept of Return on Time |
Michael J. Burtha
Rutgers ODL Fellow |
|
3:00 - 3:45 |
Modern Metrics
and Measures:
Leading the On-Demand Knowledge Enterprise |
John T. Maloney
Colabria, Inc. |
|
3:45 - 4:00 |
Closing Remarks, Next Steps, Action |
All |
|
4:00 |
Winter 2005 Adjournment |
