Event Theme
It is generally accepted that the practice of knowledge
management (KM) debuted sometime in the 20th Century. Of course, the
leadership and management focus of the last hundred years was mostly concerned
with expanding and controlling the physical and mechanical properties of
economic production. Management practices involving people, process and
technology to fundamentally advance the intellectual capacity of people and
effectiveness of knowledge-intensive organizations became prevalent only in the second half of the
century.
The 20th Century framework of business thinking was
derived from reductionism, mechanics, hierarchy and linear physical models.
These models produced the most spectacular economic growth in the history of
civilization. However, in rapidly expanding knowledge-based economies, these
rigid, deductive models are not meeting the needs of business leaders or
stakeholders. Rather,
it has been discovered that entirely new, holistic, social and biological
structures offer far better models of how the knowledge-based world actually
works. These improved, inductive models elaborate how economic growth is
sustained and improved in knowledge-intensive societies.
Unfortunately, as is always the case, un-learning the
past is extraordinarily difficult. This is particularly true for established
organizations striving to transform into knowledge-based organizations.
Open-loop archetypes, technology preponderance, tangible focus, and pedantic
training systems, for example, are just some of the 21st Century
knowledge-based enterprise artifacts that trace their problematic origins from
20th Century models. Below are further examples.
|
20th Century - Physical Focus
|
21st Century -
Knowledge Focus
|
Economic
Advantages
|
|
Centralized
|
Distributed
|
Performance
|
|
Repositories
|
Networks
|
Flow
|
|
Control
|
Relationships
|
Ecosystems
|
|
Tiers
|
Adaptive
|
Self Organization
|
|
Help Desks
|
Communities
|
Sustainability
|
|
Portals
|
Architectures
|
Robustness
|
|
Content
|
Taxonomies
|
Capacity
|
|
Outcomes
|
Drivers
|
Agility, Velocity
|
|
Governance
|
Leadership
|
Growth, Innovation
|
|
Training
|
Learning
|
Competence
|
|
Tangibles
|
Intangibles |
Value |
Through deliberate and focused effort, organizations
have begun to adopt a 21st Century focus in leading their knowledge-intensive
environments. The KM Cluster®
NYC will closely examine this spectacular economic and behavioural
transformation.
By popular demand of the local KM Cluster community, an
outstanding line-up of business thought leaders, executives, practitioners and
experts has been assembled in a day-long format. The motive is to colonize the
theme of 21st Century KM. The objective is to derive the
critical behaviors, models, frameworks and Next Practices essential to
this knowledge-based transformation and to sharply improve the value creating
capacity of all knowledge-intensive environments.
"21st Century KM"
Fri, Sept 26, 2003
8:00am - 5:00pm
|
Time |
Interaction |
Speaker |
|
08:00 - 08:45 |
Coffee
and Registration
|
Staff |
|
08:45 - 09:00 |
Welcome, Agenda,
Logistics
and Announcements |
John T. Maloney
KM Cluster© |
|
09:00 - 10:00 |
21st Century
Collaborative Business Knowledge: Optimizing Organizational
Productivity |
Jonathan
B. Spira
CEO and Chief Analyst
Basex |
|
10:00 - 11:00 |
Advanced Knowledge
Networking |
Michael J.
Burtha
Executive Director,
W/W Knowledge Networking
Johnson & Johnson |
|
11:00 - 11:30 |
Participant Introductions
Morning Break |
All |
|
11:30 - 12:30 |
Continuity Management |
David B. Harden
Jeremiah Boenisch |
|
12:30 - 1:15 |
Fall 2003 Luncheon |
All |
|
1:15 - 2:45 |
The Support Economy:
Why Corporations Are Failing Individuals and
The Next Episode of Capitalism |
Shoshana Zuboff
Charles Edward Wilson Professor of Business Administration
Harvard Business School |
|
2:45 - 3:30 |
Betty White Paper |
Greg Oxton
Consortium for Service
Innovations |
|
3:30 - 4:00 |
Afternoon Refreshments |
All |
|
4:00 - 5:00 |
Lessons from a KM Warrior |
Jo Singel
Vice President
Leadership & Organizational Development
J.P. Morgan Chase & Co. |
|
5:00 |
Adjournment |
